Privacy Policy

Introduction MRSAL We are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our WhatsApp marketing services, accessible via the MRSAL website. Information We Collect 1. Personal Information: When you subscribe to our services, we collect personal information such as your name, email address, payment details, and other necessary details to process your subscription and provide services. 2. Usage Data: We collect data on how you interact with our services, including the number of contacts, campaigns, bot flows, and other service usage metrics. 3. WhatsApp Data: We access and process data directly connected to your WhatsApp account through the WhatsApp Cloud API, including messages sent, contacts interacted with, and other related data. How We Use Your Information • Service Delivery: We use your information to provide you with the subscribed services, including managing your campaigns, contacts, and bot flows. • Billing and Payments: Your payment information is used to process subscription payments and any additional charges incurred due to WhatsApp Cloud Messaging usage. • Service Improvement: We analyze usage data to enhance our services, ensuring you receive the best experience possible. • Compliance with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal requests. Data Security We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Third-Party Services We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and use it only for the purposes we specify. Your Rights You have the right to access, correct, or delete your personal information stored by us. If you wish to exercise any of these rights, please contact us at support@sookas.ae Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified of significant changes through your registered email or a prominent notice on our website. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at support@sookas.ae.